Payment options in Ukraine:
- Cash payment to the courier
- Payment by payment cards Visa and MasterCard
- Cash on delivery by New Mail
Payment options for other countries:
- Payment by payment cards Visa and MasterCard
Delivery in Ukraine:
- Pickup
- you pick up the goods yourself from our courier.
- Delivery to the branch “New mail”
It usually takes 1-3 days for delivery.
Delivery cost is calculated according to the rates of the delivery service.
When receiving an order, you must have a passport or driver’s license with you. The prepaid product can only be received by the person to whom the delivery is made.
- Delivery to the “Ukrposhta” branch
Delivery of goods lasts from 1 to 4 days throughout Ukraine.
Delivery cost is calculated according to the rates of the delivery service.
Upon receipt, you must have your passport or driver’s license with you.
The prepaid product can only be received by the person to whom the delivery is made.
We provide fast delivery of goods all over the country. Dispatch takes place every day.
Delivery for other countries:
- Regular airmail (Ukrposhta)
- Express delivery
- By agreement
Returns and exchanges:
According to the Law of Ukraine “On Protection of Consumer Rights”, the buyer has the right to exchange goods for a similar one within 14 days if the purchased goods did not fit in shape, dimensions, style, color, size or for other reasons, and if the presentation, labels and settlement a document issued by the seller along with the goods. The exception is goods that are not subject to return by law, you can see their list at the link.
Return and exchange issues for buyers from other countries are resolved individually.